The account creation process is simple and should be consistent with the sign-up process for other internet accounts you may already be familiar with.
If you are the first person creating an account for your organization:
A Connector Administrator (currently the National Renewable Energy Laboratory) will send you an email invitation that looks like this.
Clicking or copying and pasting the link into a web browser will take you to the Connector website, where you’ll enter your email, receive & input a 6-digit verification code, and add basic profile information such as your name and job title.
Be sure to click “sign up” and not, "sign in” if this is your first time signing in.
If your organization already has an account on the Connector:
Adding Members
After the account for your organization has been created, the authorized representative can invite additional members/employees to create accounts. The sign-up process is the same after this point and requires information such as the new user’s name, email, and job title.
User Levels
There are different categories of user levels that authorized representatives can select for new member accounts. The authorized representative can select which user type they want their colleagues to have, which helps control user privileges. The three user levels are:
1. Authorized Representatives: This member type has the most privilege. They have full access to all household and organization level data uploaded from their organization on the Connector. Authorized representatives can add additional users from their organization, add new households, and can also edit information about the organization, such as organization name, website, phone number, and address. (all users).
2. Regular Members: Regular members cannot edit information about the organization but add households.
3. Observers: Observers have view-only access to the account. They can view data about available households yet cannot make any changes to data or enrollments.
To invite additional members to your organization, from the dashboard, click “members”.
Next, you can use the arrow on the right side of the button to select the member type.
After selecting the member type, click "Create ______ Invite". You can enter the recipient's email (along with an optional message) and send them an email invitation, or, you can copy the link provided and send it to them via a different message service.
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